FAQ Bouncy Castle Hire
Bouncy castles bring lots of joy to children of all ages, but it is important that you as parents or the event organiser are happy with all of the 'if', 'buts' or 'maybes'. So to help you book with confidence we have collated several frequently asked questions that we have received over the years of hiring bouncy castles.
Q1. What area do Xtreme Castles hire bouncy castles and inflatables to?
A1. We hire bouncy castles across the whole of the Midlands, Staffordshire and Shropshire, specifically Wolverhampton, Walsall, Tamworth, Birmingham, Cannock and Stafford. But we do offer UK hires for larger events.
Q2. Can I hire a bouncy castle or inflatable for at an indoor venue?
A2. Yes, most of our inflatables are suitable for indoor use. We would need you to ask the venue for the ceiling height so that we can confirm if indoor hire is available on the bouncy castle or inflatable that you are interested in hiring. If you are still looking for a venue, please check out our venues page where we have listed several locations that accommodate bouncy castle hire.
Q3. Is your electrical equipment PAT tested, which you use for your bouncy castles?
A3. Yes all of our electrical equipment used when hiring a bouncy castle has a current PAT certificate.
Q4. Do your bouncy castles have rain covers?
A4. Yes some of our bouncy castles have rain/sun covers - please check each product listing for confirmation.
Q5. What access do you need to install a bouncy castle?
A5. Our bouncy castles are wheeled in, where possible, on a sack truck. Ideally we need a normal door width to get the castle into the desired location. Should you have steps or no outside access, please note this on your booking form.
Q6. Are you insured?
A6. Xtreme Castles operates with £5M public liability insurance.
Q7. When you deliver a bouncy castle do we have to setup the bouncy castle?
A7. When we hire a bouncy castle or inflatables to you and deliver it, our service includes the full setup and installation of the equipment. At this stage, we will walk you around the inflatable and discuss with you the T&C's to ensure a good user experience, whilst maintaining sound health and safety.